Learn how to use Net Promotor Score to reform company culture, improve customer satisfaction and grow your business.
Month: November 2019
I’m going to suggest something that may contradict what you think my beliefs are in growing a successful business. If you want high employee engagement, you can’t hire employees and expect to launch initiatives or strategies to increase their engagement.
How to Earn Customer Loyalty and Maximize Employee Retention With A Unique People-First Culture Strategy
Loyalty is hard to understand and even harder to achieve. For me, I can only think of two brands I’m truly loyal to, Nike and…