Delivering an amazing customer experience isn’t reserved for only customer service employees, your entire organization must be committed to it.
In this video, I share tactics on how to hire employees who have a customer-centric mentality.
By watching this 3 minute episode you will learn:
- What an employee muse is
- How to create a highly targeted recruiting strategy
- Ways to stop asking predictable questions when hosting interviews
Be sure to watch until the end of the episode as I ask my “Question of the Episode.” If you like the video, I would greatly appreciate if you did the following (it will only take you a moment):
- Subscribe to my YouTube channel. There are many more videos coming very soon.
- Comment on the video. Let me know your thoughts, comments and questions.
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