DIAGNOSTIC AND AUDIT
WANT A TEAM OF PROFESSIONALS TO AUDIT THE CURRENT STATE OF YOUR CUSTOMER EXPERIENCE AND EMPLOYEE ENGAGEMENT?
Michel and his team will work with you closely to understand your organization’s strengths and areas of opportunity. By observing your current processes, interviewing key stakeholders and spending time on-site, they will discover opportunities to take your customer experience and employee engagement to the next level.
What you will receive:
• Briefing session to understand your goals and motivations
• Thorough audit of your current systems and processes
• Detailed report outlining your strengths, areas of opportunity and benchmarks
• Support that ensures you’re able to execute on our recommended strategies and processes
• Debriefing session to ensure we exceeded your expectations
If you’re interested in receiving a diagnostic, please fill out the contact form and someone from the team will be in touch with you immediately.
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THE ESSENTIAL GUIDE TO CUSTOMER EXPERIENCE AND EMPLOYEE ENGAGEMENT SUCCESS WEBINAR
Attend my exclusive webinar and learn:
- Strategies I use to help leading and emerging companies build stronger relationships with their customers and employees
- Proven hiring, employee onboarding and customer-centric training strategies
- A simple process to increase customer retention and resolve all complaints in one day
- Affordable strategies to acquire new and profitable customers with customer experience