LET'S PARTNER TOGETHER TO HOST A KEYNOTE THAT IS MEMORABLE, EDUCATIONAL AND ENTERTAINING.

KEYNOTE SPEAKING HIGHLIGHT REEL AND DAY-IN-THE-LIFE VIDEO

INVITE ME TO BE YOUR KEYNOTE SPEAKER AT YOUR CONFERENCE OR EVENT

Michel will change your expectations of keynote speakers. He will introduce you to his 6-step keynote speaking process which includes working with you from the very beginning to understand your goals and what your definition of a successful keynote speaking engagement is. All of his keynotes are 100% customized – you will have three titles and syllabuses to choose from. Select the one that speaks directly to your company’s goals and motivations. After the event, Michel will host a debrief session to ensure that you’re happy with the delivery and that he exceeded your expectations. Michel shares his email address with everyone in the audience – the questions can keep coming in long after the event is done.

MICHEL SPEAKS ON THE FOLLOWING TOPICS:

• Customer experience and customer service
• Employee engagement, company culture and career development
• Millennial customers + employees in the marketplace and workplace
• Marketing/Sales/HR/PR and its relationship with customer experience and employee engagement

You won’t find a template example from his previous engagements on this page because all of his keynotes are customized. Here is a list of titles from past customer experience speaker engagements:

  • A Customer Obsession: How to Create an Experience Your Customers Have Never Seen Before
  • Next Generations CX: Customer Experience Strategies for 2020 and Beyond
  • How to Grow Customer Experience Leaders at Your Company
  • Be an Employee Magnet: Attract, Retain and Grow the World’s Greatest Team
  • Marketing and PR Purity: How Customer Experience Tells the Most Authentic Stories

If you’re interested in having Michel speak at your event, please fill out the contact form and he will be in touch with you immediately.

“During his keynote, Michel introduced us to what he refers to as “creating micro customer experiences.” The concept of micro experiences became a part of the theme of our meeting after Michel’s engagement. Michel’s keynote was well received by our team and I look forward to learning more of his concepts.”
Anthony Partipilo
Managing Director, Strategy & Business Optimization - Tangerine Bank
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