People-First Culture™: Why Some Teams Win Together and Others Don’t.

People-First Culture™: Build a business your employees and customers will admire.

Customer experience, employee engagement, company culture and leadership are all extremely important factors in building an admired company/brand. The People-First Culture™ is a combination of all of these factors to assist businesses on the going down the path of becoming that admired brand in the eyes of both their employees and their customers.

It is extremely important to make your employees just as happy as your customers. I’m in the business of making my employees cry…. good tears of course! You need to show them that you care, and once you show  your employees that you care, that you respect them and that you appreciate them, they will deliver an experience to your customers that they have never seen before!

This video was shot in one take without a script. It’s just a real talk. It’s everything I believe captured in a short(ish) message.
I highlight the following in the video:
  • My People-First Culture and 3P Strategy concept.
  • I share stories from companies and leaders you may not have heard of like The Beautiful People Company (nearly half their workforce is disabled), Howard Behar (a legendary leader) and Warby Parker (a million to a billion in a few short years).
  • A diagram to share with your company and team.
If you watch the video and like the message, please consider sharing it on social media and TAG someone you think needs to hear the message.

Breakfast-N-Jam Sessions

 

When you have a handful of employees it’s easy to remember people’s names and have a one-to-one relationship with your team, but as you get bigger, as your company starts to scale, in our case, me and my business partners have over 100 employees.

 

Having that one-to-one relationship becomes more difficult, unless you put forth the effort.

 

So, I’m introducing something that I call “Breakfast-N-Jam” sessions every Monday morning at 9am, I invite one team member to have breakfast with me, and I’m not trying to use this time to motivate them as an employee, I’m trying to get to know them as an individual.

 

Another outcome of the breakfast is I want them to share their goals with me, whether that’s with the company or without the company, if you’re going to be a great leader, you need to take your employees motivation, understand their goals, and it’s your responsibility to help them accomplish those goals with or without the company.

 

That is why I’m hosting “Breakfast-N-Jam” sessions on a weekly basis.