HOW TO BALANCE SALES AND CUSTOMER EXPERIENCE & MORE FT. NICK DINARDO

In this episode, I sit down with VP of Salesforce Sales Nick DiNardo.

Here’s What You’ll Learn:

  1. How to Increase Employee Engagement Amongst Remote Teams
  2. Customer Experience and On-Boarding New Clients
  3. How To Balance Sales and Customer Experience

DON’T FORGET! I HAVE NOT BEEN PREPPED ON ANY OF THE QUESTIONS ON MY BREAKING IT DOWN EPISODES.

My answers are honest, genuine and true.

Are you interested in improving your company culture, employee engagement, and customer experience? If so, my online course, Team Operating System, may be your solution.

Click this link to book a call with me directly to learn if the course is right for you and your company.

THE FOUR GENERATIONS OF CUSTOMER EXPERIENCE: THE INTERNET ERA (2/4)

The internet era has HURT customer experience. Find out WHY in my second installment of my four-part series that explores the best practices of “The 4 Generations of Customer Experience.”

Are you interested in improving your company culture, employee engagement, and customer experience?

Are you interested in improving your company culture, employee engagement, and customer experience? If so, my online course, Team Operating System, may be your solution.

Click this link to book a call with me directly to learn if the course is right for you and your company.

What is the 3P Strategy?

PURPOSE, PROCESS, AND PROFIT.

My 3-P strategy was developed to ensure businesses (including my own) are not just successful for a few weeks, months or years, but that they are successful for DECADES to come.

Watch this short video if you want to learn how your businesses can THRIVE for decades as well.

Want more tips like this?

Check out one of my other quick videos like What is People First Culture for tips on company culture, employee engagement, and customer experience or follow me on LinkedIn for exclusive business insights.

Company Culture & Customer Experience Keynote Speaker: Subway Global Convention (2019)

Before 2000+ attendees in Toronto, I was Subway’s headline keynote speaker.

During my keynote speech, I shared company culture, customer experience and employee engagement strategies with the Subway franchise owners.

Watch this video to learn how my company interviews employees and onboards them memorably which ultimately delivers a better customer experience.

Visit my website to learn more about my keynote speaking services http://www.michelfalcon.com/keynote/