Michel Falcon
  • About
  • Advisory
  • Workshops
  • Hire Me to Speak
  • Blog
  • Contact
mf_screenshot

VIDEO COMPILATION: Why Customer Experience is Top Priority for These CEO’s

Read More
September 2, 2013 By Michel Falcon In Uncategorized /   2 Comments

Posts navigation



Michel to the founder of Trogon Agency and Experience Academy. Before the age of 30 he had worked with companies like Verizon Wireless, BlueCross BlueShield, Electronic Arts and Illumina to take their customer experience and employee engagement strategies to the next level. His keynote speaking is represented by the National Speakers Bureau. Continue reading.

Who is Michel Falcon?


Michel travels the world speaking at annual conferences and company events. His speaking topics are focused on customer experience, employee engagement and career development. To have him speak at your event, contact him directly.

Contact Me

Let’s Connect

  • 
  • 
  • 
  • 
  • 

Recent Posts

  • Video – 3 Net Promoter Score (NPS) Mistakes Every Company Makes

    Video – 3 Net Promoter Score (NPS) Mistakes Every Company Makes

    September 22, 2016
  • 3 Things You Should Regularly Tell Your Employees (But Probably Don’t)

    3 Things You Should Regularly Tell Your Employees (But Probably Don’t)

    August 17, 2016
  • VIDEO – Customer Service Training 101: How to Build a World-Class Program

    VIDEO – Customer Service Training 101: How to Build a World-Class Program

    August 9, 2016

2016: Michel Falcon - Customer Experience and Employee Engagement Consultant, Advisor and Keynote Speaker