THE FOUR GENERATIONS OF CUSTOMER SERVICE: THE PRE-INTERNET ERA (1/4)

https://www.youtube.com/watch?v=uMZ7GooNFac&feature=youtu.be

Delivering an excellent product is only HALF of the customer experience.

Check out the first installment of my 4 part series that explores the best practices of “The 4 Generations of Customer Service.”

This is something I’m going to be sharing within my keynotes and workshops in 2020!

Are you interested in improving your company culture, employee engagement, and customer experience? If so, my online course, Team Operating System, may be your solution.

Click this link to book a call with me directly to learn if the course is right for you and your company.

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Michel travels the world speaking at annual conferences and company events. His speaking topics are focused on customer experience, employee engagement and company culture. To have him speak at your event, contact him directly.

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