What Employees Want You To Tell Them When They Hit Their Goals

Hey everyone, another People First Monday video this week. I’m sharing some things that I believe you need to communicate with your employees after they’ve achieved their goals.

The first is helping them understand how they accomplished those goals without telling them. You need to help them come to those conclusions on their own so that they can have extreme clarity so that they can do it again and again and again.

Often we only coach our employees after they’ve performed poorly. We need to allocate time to ensure that they understand why they were able to achieve those goals.

The second thing is peer to peer learning. Set up an environment for them so that they can coach their peers and share best practices that they are using to accomplish those goals.

And the third is asking them, “Do you prefer public or private praise?” When I was starting my career as a manger, I was … I had an individual named Antonia reporting in to me. And she accomplished her goals and I stook up in front of the entire company and recognized her efforts. And she didn’t like that because she prefers private praise. So that was a hard lesson for me to understand that some people don’t want public praise, they would prefer the praise to be one on one.

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Michel travels the world speaking at annual conferences and company events. His speaking topics are focused on customer experience, employee engagement and company culture. To have him speak at your event, contact him directly.