PEOPLE-FIRST CULTURE
A STRICT FOCUS ON LEADERSHIP, CUSTOMER EXPERIENCE, AND COMPANY CULTURE STRATEGIES IS HOW I BUILT MY CAREER
PEOPLE-FIRST CULTURE
EARN THE CUSTOMERS, EMPLOYEES AND CAREER YOU WANT
PEOPLE-FIRST CULTURE
EARN THE CUSTOMERS, EMPLOYEES AND CAREER YOU WANT
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COMPANIES LIKE THESE HAVE HIRED ME TO ASSIST THEM
HI, I'M MICHEL FALCON
I'm a restaurant entrepreneur, I've written a bestselling book called People-First Culture, and I'm a keynote speaker.
I'm a son, brother, fiancé to Sophia, dad to Maggy and a full-time Vancouver Canucks fan. If we're talking about work then it's likely about company culture, customer experience, employee engagement or career growth.
MY LATEST PODCAST EPISODES ARE BELOW
I hope you enjoy them!
November 5, 2021
#12: Why the Best Marketing is Bad Customer Service
September 2, 2021
