Video – 3 Net Promoter Score (NPS) Mistakes Every Company Makes

In this video, I explain how Net Promoter Score isn’t properly being used within organizations.

By watching this 2 minute video you will learn:

  • How to focus on Promoters just as much you do Detractors
  • Share the data with your marketing team
  • Introduce Net Promoter Score during employee onboarding for all positions

If you learn something by watching the video, I would greatly appreciate if you did the following (it will only take you a moment):

  • Subscribe to my YouTube channel
  • Comment on the video. Let me know your thoughts, comments and questions.
  • “Like” the video by clicking the thumbs up icon.

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Net Promoter Score