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#12: Why the Best Marketing is Bad Customer Service
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#11: Why I Ask This Unusual Interview Question to Learn if the Candidate is Honest
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#10: Lessons on Building a Team: Be Surgical in a Sea of Spray and Pray
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#9 5 Ways Anyone Can (and Should) Grow Their Careers #SteerYourCareer
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#8: 6 New Customer Experience & Company Culture Strategies I’m Using for Brasa Peruvian Kitchen (Join Me!)
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#07: How Companies Are Learning From Pro Sports to Lead Their Teams with Cody Royle
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#06: How to Stand Out in a Crowded Company and Industry w/ Ghassan Halazon
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#05: We Have to Stop Saying “The Customer is Always Right”
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#4: What I Would Have Done Differently When Starting My Career in My 20’s
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