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#02: From Hospitality to Performance Marketing: Lessons Balbina Knight Learned to Achieve Career Purpose and Growth

  • June 3, 2021June 4, 2021

To listen to the podcast on an Apple device, click here. To listen to the podcast on another device, click here. Meet Balbina Knight, she…

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#01: Why I Feel Like My Career is Starting Again [Personal Stories Shared]

  • June 3, 2021June 4, 2021

To listen to this episode on an Apple device, click here. To listen to this episode on another platform, click here. The People-First Culture podcast…

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Podcast: How Do You Prepare a Team Member for Leadership?

  • June 9, 2020April 26, 2021

On this episode, I welcome Aaron Kaufman, the President of the Fifth Element Group, based in Toronto. Aaron asks: What can companies do to rebuild…

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Podcast: Designing Customer Experiences and Will Employees Really Care About the Business?

  • June 3, 2020April 26, 2021

In this episode, I talk to Tania Dasilva (Clinic Director) about: Getting employees to care about the business. My 3:1 ratio agreement with employees. Designing…

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Podcast: Two Things I Recite to Myself Daily

  • May 28, 2020April 26, 2021

On today’s episode, Sarah Smolej comes on and we chat about: Who taught me my most valuable leadership lessons. Why leadership matters to company culture.…

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Will Zoom Become a Customer Experience Tactic?

  • May 22, 2020April 26, 2021

In this episode, I welcome Troy (@troy), the co-founder of Juice Marketing (NYC) and we chat about: – If Zoom meetings will become more popular…

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Navigating a World of Work: Strong Sentiments From 1,350 Employees and Their Expectations From Their Company and Leader

  • May 17, 2020October 12, 2020

My friend Shane Skillen and I surveyed 1,350 employees across North America and asked them dozens of questions about coming back to work. You can…

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PODCAST: Can You Have a Performance and Caring Company Culture?

  • May 14, 2020April 26, 2021

My close friend Rhys Green (co-founder TrailBlazer partners) and I recorded a podcast together. On this episode, we debate: – Can a company manage employee…

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Podcast: How to Get Your Employees to Tell You The Truth

  • May 6, 2020April 26, 2021

On today’s podcast, I chat with Steven Weaver Founder, The Candle Lab. Some of the things we discuss include: – How he pivoted his business…

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PODCAST: Employee Wellness and Leadership Ideas (During Covid-19)

  • April 29, 2020April 26, 2021

On this episode, David Carins (SVP, CBRE) and I chat about: How to manage our employee’s mental health. Ways to lead our teams during uncertainty.…

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Michel

Michel travels the world speaking at annual conferences and company events. His speaking topics are focused on customer experience, employee engagement and company culture. To have him speak at your event, contact him directly.

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