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Do you need support with your customer, employee and company culture strategies?

See why I’m asked to keynote speak and advise on customer experience, employee engagement, company culture and career growth for the world’s leading companies.

When working with me, I will share real-world strategies that I’ve used in my entrepreneurial career to build a people-first culture within my companies.

A few of these strategies include; the Brasa Masterclass, People-First Culture Hiring System, and our 360 customer feedback loop. Your business needs actionable strategies, not theory. I will provide the blueprints during our time together.

Continue reading to learn why companies like Lexus, Electronic Arts, McDonald’s Canada, Hines, and many others have hired me.

TESTIMONIALS

We have hired Michel twice to be our keynote speaker for our annual events. Every time, Michel comes with new, actionable and thought provoking strategies for us to use within our business.

I’ve known Michel since 2008. Since then he has always been at the forefront of creating strategies to get your employees, customers, and communities to love your company. I’ve hired him twice to speak at my COO Alliance event.

We asked Michel to join our offsite management meeting when we wanted to bring our employee experience to the next level. He shared strategies that we started using right away.

We hired Michel to join our regional conference to share his innovative customer and employee strategies with our team. He was the highest rated speaker during our conference.

I’ve known Michel since 2009. He has always advocated for employee and customer experience. When inviting Michel to your event you can expect him to share paradigm shifting strategies and philosophies.

TEAM AND EMPLOYEE PERFORMANCE

Creating Confidence in Every Employee to Build Happiness, Engagement and Performance

COMPANY CULTURE

Building a Company Culture That Attracts Top Talent, Retention, and More

CUSTOMER EXPERIENCE & CUSTOMER SERVICE

Creating strategies to build a customer experience your industry has never seen before

CAREER GROWTH

Steer Your Career: How Anyone Can Build a Career of Their Dreams and Enjoy Life

LEADERSHIP

People First Culture Leadership: The Intersection of Stewardship, Benevolence, and Performance

HOW WE MAY WORK TOGETHER

KEYNOTE SPEAKING, PRIVATE WORKSHOPS, ADVISORY

KEYNOTE SPEAKING – I don’t just show up to events and give a talk. I have a value-focused, 5-step process (I will explain this process on our first call) that ensure your expectations are exceeded. This method is in place to ensure that you feel that you’ve received a positive ROI.

My presentations are primarily 60-75 minutes which include Q&A. There have been many times where companies hire me to host ‘fireside chats.’ Regardless of format, I’m confident in my ability to add tremendous value to your event.

My pricing depends on several factors such as location, duration, and a couple of other elements. Please contact me directly so that I can understand the scope of your event which will allow me to customize a quote for you.

PRIVATE WORKSHOPS – I’ve been welcomed to join companies for half, full, and multi-day workshops. My workshops are a combination of presentation, break-out sessions, strategy development, and Q&A. By the time we’re finished, you’re organization will have tangible assets that you can use to solve your biggest challenges and achieve your greatest opportunities to succeed.

ADVISORY – I speak directly with my clients bi-weekly or monthly. Turning our time together, my clients come with their most pressing challenges and opportunities for a lively discussion. I leverage my experience to help guide them to success and hold them accountable to performance.

MEETING PLANNING

All of my keynote presentations are 100% customized. When considering me, I will walk you through my 5-step keynote speaking process that is entirely unique to service. My 5-step process will ensure that your keynote is customized, memorable, and exceeds your expectations. All keynote titles and syllabus will require your input as you know the audience best. By having you contribute to the name of the keynote it will further increase the likelihood of my message speaking directly to your audience.