Will Zoom Become a Customer Experience Tactic?

In this episode, I welcome Troy (@troy), the co-founder of Juice Marketing (NYC) and we chat about:

– If Zoom meetings will become more popular than face-to-face interactions with customers.

– How to identify what type of interaction each customer wants.

– How he has been managing his B2B customer experience.

– What is the best restaurant in NYC?

You can listen to the episodes on Apple podcast or Buzzsprout (recommended for Andriod users).

Follow Troy on Instagram: https://www.instagram.com/troy/

Michel’s Linkedin: https://www.linkedin.com/in/michelfalcon/


Interested in having me as a keynote speaker in your company?
If so, visit → http://www.michelfalcon.com/keynote/


My online course: https://get.michelfalcon.com/tos/ 

Check out my Book ‘People First Culture’ → https://www.amazon.ca/People-First-Culture-Lasting-Company-Shifting/dp/1544512147/ref=sr_1_1?ie=UTF8&qid=1550677572&sr=8-1&keywords=people+first+culture

About Breaking it Down:

Breaking it Down is a Podcast hosted by Michel Falcon, with the purpose of helping business owners, executives, CEOs and entrepreneurs to breakthrough their business and  professional careers to the next level.

Follow Michel Falcon:

LinkedIn: https://www.linkedin.com/in/michelfalcon
Instagram: instagram.com/michelfalcon
Website: https://www.michelfalcon.com


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HIRE MICHEL TO SPEAK

Michel travels the world speaking at annual conferences and company events. His speaking topics are focused on customer experience, employee engagement and company culture. To have him speak at your event, contact him directly.