Will Zoom Become a Customer Experience Tactic?

In this episode, I welcome Troy (@troy), the co-founder of Juice Marketing (NYC) and we chat about:

– If Zoom meetings will become more popular than face-to-face interactions with customers.

– How to identify what type of interaction each customer wants.

– How he has been managing his B2B customer experience.

– What is the best restaurant in NYC?

You can listen to the episodes on Apple podcast or Buzzsprout (recommended for Andriod users).

Follow Troy on Instagram: https://www.instagram.com/troy/

Michel’s Linkedin: https://www.linkedin.com/in/michelfalcon/


Interested in having me as a keynote speaker in your company?
If so, visit → http://www.michelfalcon.com/keynote/


My online course: https://get.michelfalcon.com/tos/ 

Check out my Book ‘People First Culture’ → https://www.amazon.ca/People-First-Culture-Lasting-Company-Shifting/dp/1544512147/ref=sr_1_1?ie=UTF8&qid=1550677572&sr=8-1&keywords=people+first+culture

About Breaking it Down:

Breaking it Down is a Podcast hosted by Michel Falcon, with the purpose of helping business owners, executives, CEOs and entrepreneurs to breakthrough their business and  professional careers to the next level.

Follow Michel Falcon:

LinkedIn: https://www.linkedin.com/in/michelfalcon
Instagram: instagram.com/michelfalcon
Website: https://www.michelfalcon.com


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Podcasts